1. Who We Are

Our website address is: https://lucid-ai.io

LucidAI (“we”, “us”, or “our”) is an AI-first SEO and analytics service provider based in Europe. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us through our forms.

2. What Personal Data We Collect And Why We Collect It

Contact Forms

When you contact us through our website forms, we collect your company name, individual name, contact details, and message content. We use this data exclusively to respond to your inquiry and manage our communication. Data is not shared with third parties for marketing purposes.

Analytics and Cookies

We use Google Analytics 4 (GA4) and Google Tag Manager to understand website usage and improve performance.
These tools may collect anonymized data such as:

• Pages visited

• Browser type and device

• Time spent on pages

• General location (country or city, not exact IP)

Your IP address is anonymized before being processed by Google.
Analytics only runs if you have accepted cookies via our cookie consent banner (powered by Complianz).

For more details, see our Cookie Policy.

Embedded Content from Other Websites

Our website may include embedded content (e.g. videos, images, or posts).
Embedded content behaves exactly as if you visited the originating website.
Those websites may collect data, use cookies, or track your interaction with that content, depending on your consent settings with them.

3. Legal Basis For Processing

We process your personal data under the following legal bases (under the GDPR):

• Consent – for analytics and cookies (Art. 6(1)(a))

• Contractual necessity – for responding to contact form inquiries (Art. 6(1)(b))

• Legitimate interest – for website performance and security (Art. 6(1)(f))

4. Who We Share Your Data With

We share data only with trusted service providers necessary for website operation:

These providers act as data processors under GDPR and have data protection agreements in place.

5. How Long We Retain Your Data

• Contact form messages are retained for as long as necessary to handle your request, then deleted automatically or manually.

• Analytics data is stored according to Google’s default retention policy (14 months).

• No user registration or comment data is collected or stored on this website.

6. What Rights You Have Over Your Data

You have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent for data processing

• Lodge a complaint with your local data protection authority

Requests can be sent to hello@lucid-ai.io.

7. Security

We use SSL encryption, secure hosting, and regular software updates to ensure your data remains protected against unauthorized access or misuse.

8. Data Transfers

Some of our third-party providers (e.g. Google) may process data outside the EU/EEA. In such cases, processing is based on Standard Contractual Clauses or other GDPR-approved mechanisms to ensure adequate protection.

9. Updates

We may update this Privacy Policy from time to time to reflect legal or technical changes. The latest version will always be available on this page.

Last updated: October 2025